Contact Us
Address
Jinliyuan,No.550,Laodong East Road,Changsha City, Hunan,China
FREQUENTLY ASKED QUESTIONS
We have summarized the answers to some common questions, from which you can obtain answers
01
What certifications does your company hold?
Our manufacturing facilities operate under strict quality systems and can provide certifications such as Production License, ISO, HACCP, FSSC, Kosher, Halal upon request.
02
Which industries and markets do your ingredients serve?
Our ingredients are widely used in dietary supplements, functional beverages, sports nutrition, cosmetics, and food applications, serving customers across North America, Europe, Southeast Asia, and other global markets.
03
Do you offer customized specifications or formulations?
Yes. We support customized specifications, ingredient blends, granulation, formulation assistance, and tailored packaging based on your project requirements.
04
What is your minimum order quantity (MOQ)?
MOQ depends on the product specification and stock availability. Sample quantities are available for evaluation before bulk orders.
05
What quality and compliance tests can your products meet?
Depending on product requirements, our ingredients can comply with testing standards for identity verification, heavy metals, pesticide residues, PAHs, residual solvents, ETO, microbiological limits, allergens, gluten-free requirements, and other market-specific compliance standards.
06
What packaging and shipping options do you offer?
Standard packaging includes aluminum foil bags and fiber drums (40*40*50cm,Net Weight 25KG), with customized packaging available upon request. We support air, sea, and express shipping worldwide.
07
What is your typical lead time?
Lead times vary by product and order volume, but most standard products can be shipped within 3–7 working days after order confirmation.
08
Which technical documents can you provide?
We can provide COA, specification sheets, MSDS, TDS, allergen statements, non-GMO statements, residual solvent reports, and other technical documents upon request.